IT Papers collects data to operate effectively and provide you the best experiences with our services.  You provide some of this data directly, such as when you create a IT Papers account or contact us for support.  We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and reviving error reports or usage data from software running on your device.  We also obtain data from third parties (including other companies).  For example, we supplement the data we collect by purchasing demographic data from other companies.  We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location.

The data we collect depends on the services and features you use, and includes the following.

Name and contact data.  We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials.  We collect passwords, password hints, and similar security information used for authentication and account access.

Demographic data.  We collect data about you such as your age, gender, country and preferred language.

Payment data.  We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

Usage data.  We collect data about how you and your device interact with our services.  This includes data, such as the features you use, the items you purchase, and the web-pages you visit.  This also includes data about your device and the network you use to connect to our services, including IP address, device identifiers (such as the IMEI number for phones), regional and language settings.  It includes information about the operating systems and other software installed on your device, and it includes data about the performance of the services and any problems you experience with them.

Location data.  We collect data about your location, which can be either precise or imprecise.  Precise location data can be Global Position System (GPS) data, as well as data identifying nearby cell towers and WiFi hotspots, we collect when you enable location-based services or features.  Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.

Content.  We collect the content of messages you send to us, such as feedback or questions and information you provide for customer support.  When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.  You have choices about the data we collect.  When you are asked to provide personal data, you may decline, but if you choose not to provide data that is necessary to provide a service, you may not be able to use some features or services.

Service-specific sections below describe data collection practices applicable to use of those services.

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IT Papers uses the data we collect for three basic purposes, described in more detail below:  (1) to operate our business and provide (including improving and personalizing) the services we offer and (2) to send communications, including promotional communication.

In carrying out these purposes, we combine data we collect through the various IT Papers services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have build in technological and procedural safeguards designed to prevent certain data combinations.  For example, we store data we collect from when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

Providing and improving our services.  We use data to provide and improve the services we offer and perform essential business operations.  This includes operating the services, maintaining and improving the performance of the services, including developing new features, research, and providing customer support.  Examples of such uses include the following.

Providing the Services.  We use data to carry out your transactions with us and to provide our services to you.  Often those services include personalized features and recommendations that enhance your productivity and enjoyment, and tailor your service experiences based on your activities, interests and location.

Customer support.

We use data to diagnose service problems, repair customers' devices, and provide other customer care and support.

Service Improvement.

We use data to continually improve our services, including adding new features or capabilities such as using search queries.

Security, Safety and Dispute Resolution.

We use data to protect the security and safety of our services and our customers, to detect and prevent fraud, to confirm the validity of software licenses, to resolve disputes and enforce our agreements.  Our security features and services can disrupt the operation of malicious software and notify users if malicious software is found on their devices.  Our communications and file syncing services systematically scan content in an automated manner to identify suspected spam, viruses, abusive actions, or URLs that have been flagged as fraud, phishing or malware links.  We may block delivery of a communication or remove content if it violates our terms.

Business Operations.

We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

Communications.  We use data we collect to deliver and personalize our communications with you.  For example, we may contact you by email or other means to inform you when a subscription is ending, let you know when security updates are available, remind you about items left in your online shopping cart, update you or inquire about a service or repair request, invite you to participate in a survey, or tell you that you need to take action to keep your account active.  Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from IT Papers bye email, SMS, physical mail, and telephone.

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We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized.  For example, we share your content with third parties when you tell us to do so.  When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

In addition, we share personal data among IT Papers-controlled affiliates and subsidiaries.  We also share personal data with vendors or agents working on our behalf for the purposes described in this statement.  For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions.  In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.  We may also disclose personal data they receive from us for any other purpose.  We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.

Finally, we will access, disclose and preserve personal data when we have a good faith belief that doing so is necessary to:

Please note that some of our services include links to services of third parties whose privacy practices differ from IT Papers'. If you provide personal data to any of those services, your data is governed by their privacy statements.

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You can view or edit your personal data online for many IT Papers services.  You can also make choices about IT Papers's collection and use of your data.  How you can access or control your personal data will depend on which services you use.

IT Papers account.

If you wish to access or edit the profile information and payment information in your IT Papers account, change your password, add security information or close your account, you can do so by visiting http://ITPapers.com/Manage.  From here, you can also access controls for other IT Papers services.

If you cannot access personal data collected by IT Papers services via the links above or directly through the services, you can always contact IT Papers.

Your Communications Preferences

You can choose whether you wish to receive promotional communications from IT Papers by email, SMS, physical mail, and telephone.  If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message.  You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into your personal IT Papers account, which allows you to update contact information and opt out of email subscriptions.  These choices do not apply to mandatory service communications that are part of certain IT Papers services.

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IT Papers uses cookies (small text placed on your device) and similar technologies to provide our services and help collect data.  The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.  IT Papers apps use other identifiers for similar purposes, and many of our websites and applications also contain web beacons or other similar technologies.

Our Use of Cookies and Similar Technologies

IT Papers uses cookies and similar technologies for several purposes, including:

Storing your Preferences and Settings.

Settings that enable our services to operate correctly or that maintain your preferences over time may be stored on your device.  For example, if you enter your city or postal code to search for apartments on IT Papers sites, we may store that data in a cookie so that you will see the relevant local information when you return to the site.

Sign-in and Authentication.

When you sign into a site using your personal IT Papers account, we store a unique ID number, and the time you signed in, in an encrypted cookie on your device.  This cookie allows you to move from page to page within the site without having to sign in again on each page.

Analytics.

In order to provide our services, we use cookies and other identifiers to gather usage and performance data.  For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our services.

How to Control Cookies

Most web browsers automatically accept cookies but provide controls that allow you to block or delete them.  For example, in Microsoft Edge, you can block or delete cookies by clicking Settings > Privacy > Cookies.  Instructions for blocking or deleting cookies in other browsers may be deleted and may need to be recreated.

Other Similar Technologies

In addition to standard cookies, our services can also use other similar technologies to store and read data files on your computer.  This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally.  But, like standard cookies, these technologies can also be used to store a unique identifier for your computer, which can then be used to track behavior.  These technologies include Local Shared Objects (or "Flash cookies").

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With a IT Papers account, you can sign into IT Papers services, as well as those of select IT Papers partners.  When you create your own IT Papers account, we refer to that account as personal IT Papers account.

Creating and using your personal IT Papers account.  When you create a personal IT Papers account, you will be asked for certain personal data we will assign a unique ID number to identify your account and associated information.  While some services, such as those involving payment, require a real name, you can sign into and use some IT Papers services without providing your real name.  Some data you provide, such as your display name, email address and phone number, can be used to help others find and connect with you within IT Papers services.  For example, people who

Signing in.  When you sign into your IT Papers account, we create a record of your sign-in, which includes the date and time, information about the service you signed into, your sign-in name, the unique number assigned to your account, a unique identifier assigned to your device, your IP address, and your operating system browser version.

Signing into IT Papers.  Signing into your account enables improved personalization, provides seamless and consistent experiences across services and devices, and allows you to access and use cloud data storage and other enhanced features and setting.  When you sign into your account, you will stay signed in until you sign out.

Connecting your personal IT Papers account to your social network accounts. You may connect your personal IT Papers account to your accounts on social networks such as Microsoft and Google in order to access data from those social networks from within IT Papers services. If you choose to do so, we will store data about your social network accounts on our servers so that we can display updated data from your social network account. You can disconnect a social network account from your personal IT Papers account at any time at https://ITPapers.com/manage.

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Below you will find additional privacy information you may find important.

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IT Papers is committed to protecting the security of your personal data.  We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.  For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.  When we transmit highly confidential data (such as a credit card number or password) over the Internet, we protect it through the use of encryption.

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Personal data collected by IT Papers may be stored and processed in your region, in the United States or its affiliates, subsidiaries or service providers maintain facilities.  We take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located.

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IT Papers retains personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

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IT Papers offers preview, beta or other pre-release features and services ("previews") to enable you to evaluate them while providing feedback, including performance and usage data, to IT Papers.  As a result, previews can automatically collect additional data, provide fewer controls, and otherwise employ different privacy and security measures than those typically present in our services.  If you participate in previews, we may contact you about your feedback or your interest in continuing to use the service after general release.

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We will update this privacy statement when necessary to reflect customer feedback and changes in our services.  When we post changes to this statement, we will revise the "last updated" date at the top of the statement.  If there are material changes to the statement or in how IT Papers will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.  We encourage you to periodically review this privacy statement to learn how IT Papers is protecting your information.

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For specific privacy details for applications, see http://ITPapers.com/Legal/PrivacySpecific